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The AIDE - Policy Privacy

Privacy Matters: Safeguarding Your Data with The AIDE's Comprehensive Privacy Policy

1. What Data is Collected and Processed by The AIDE?

The AIDE may collect and use personal data about you. This is information that you transmit directly to us or data that we collect automatically. This includes information collected when you use The AIDE, particularly when sending messages or making requests. We collect and store only the information necessary to provide you with the services you request. The information we collect includes your registered username in WhatsApp, messages you send, your phone number, and credits associated with your usage. Most service requests only require the content of your query.

As part of using The AIDE, we may collect and process the following information:

  • Your registered username in WhatsApp
  • Messages you send through The AIDE
  • Your phone number
  • Credits related to your usage of The AIDE

All this information is stored in an encrypted manner and protected by various defense and cybersecurity tools. Even within The AIDE, we de-identify your information.

2. How is Your Data Used by The AIDE?

The processing of your personal data has the following purposes:

  • Provide you with an enjoyable and seamless access to various AI services
  • Process your requests and deliver the services you asked for
  • Customize your experience
  • Maintain the security and integrity of The AIDE and its services
  • Notify you of updates, changes, or promotions related to The AIDE
  • Solicit your feedback or participation in surveys to improve our services
  • Comply with our legal, regulatory, and administrative obligations
  • Prevent potentially prohibited or illegal activities

Most of the information collected by The AIDE is necessary for the provision of the services. Without this data, The AIDE will not be able to provide the requested services.

3. Legal Basis for Processing Personal Data

We process your personal data based on one or more of the following legal bases, in accordance with GDPR:

  • Consent: We may process your personal data when you have given us your explicit consent to do so. You have the right to withdraw your consent at any time.
  • Contract: We may process your personal data when it is necessary for the performance of a contract to which you are a party or in order to take steps at your request prior to entering into a contract.
  • Legal obligation: We may process your personal data when it is necessary for compliance with a legal obligation to which we are subject.
  • Legitimate interests: We may process your personal data when it is necessary for the purposes of our legitimate interests or those of a third party, provided that your interests or fundamental rights and freedoms do not override those interests  (in accordance with data protection laws).

4. Sharing Your Personal Data

We will not share your personal data with third parties without your prior consent, except in the following situations:

  • Service Providers: We may share your personal data with trusted third-party service providers that help us provide the requested services, such as processing the request, hosting our servers, or managing our cybersecurity infrastructure. These service providers are bound by strict confidentiality agreements and are only permitted to process your personal data in accordance with our instructions and for the specific purposes we have defined.
  • Legal Requirements: We may disclose your personal data if required by law, such as in response to a court order or a subpoena, or if we believe in good faith that such disclosure is necessary to protect our rights, your safety, or the safety of others, to investigate fraud, or to comply with a government request.

5. Data Retention Period

We retain your personal data for as long as necessary to provide the services you have requested and to fulfill the purposes outlined in this Privacy Policy. We may also retain your personal data for longer periods if required by law or to protect our legitimate interests, such as in the case of legal claims or disputes. When your personal data is no longer necessary for these purposes, we will securely delete or anonymize it in accordance with our data retention policy and applicable laws.

6. Security of Your Personal Data

We are committed to protecting the security of your personal data and take appropriate measures to safeguard it from unauthorized access, disclosure, alteration, or destruction. We implement a variety of technical and organizational measures, including encryption, secure servers, and access controls, to help ensure the security and confidentiality of your personal data. While we strive to protect your information, no method of data transmission or storage can guarantee absolute security, and we cannot guarantee the complete security of your personal data.

7. Hyperlinks and Embedded Content

The content we provide through The AIDE may include hyperlinks to third-party services such as Whisper, OpenAI, or other internet resources generated by your request and the tools we employ. While these services have their own strict regulations and protections regarding embedded content, we cannot guarantee the validity or security of the embedded content they provide. We encourage users to exercise caution when clicking on external links and interacting with embedded content.

8. Limitation of Liability

Please be aware that the information provided by The AIDE is generated by artificial intelligence services, such as Whisper, GPT-3, and DALL-E from OpenAI. We cannot guarantee the accuracy or completeness of all the information provided by these services and, therefore, through The AIDE, nor can we ensure the absence of biases or errors in the information provided. Users are solely responsible for their use of The AIDE and the information contained within it.

We are not liable for any consequences that may arise from the use of the information provided by The AIDE. We reserve the right to refuse or block access to The AIDE for any abusive, fraudulent, or unlawful usage. We encourage users to report any errors, omissions, or malfunctions they may encounter while using The AIDE.

9. Your Rights and Choices Regarding Your Personal Data

In accordance with GDPR, you have the right to access, rectify, delete, and restrict the processing of your personal data. You also have the right to object to the processing of your personal data and the right to data portability. To exercise any of these rights, please contact us at gdpr@the-aide.com. We will process your request in accordance with GDPR requirements and respond within the time frame specified by the GDPR.

10. Children's Privacy

The AIDE is intended for use by individuals who are at least 13 years old to use the Services. If you are under 18 you must have your parent or legal guardian’s permission to use the Services. We do not knowingly collect personal data from individuals under the age of 18 without parental consent. If you become aware that an individual under 18 has provided us with personal data without parental consent, please contact us. If we become aware that we have collected personal data from an individual under the age of 18 without parental consent, we will take steps to remove that data from our servers.

11. International Data Transfers

This Privacy Policy follows the European laws and regulations regarding data protection, specifically the General Data Protection Regulation (GDPR). All data collected and processed by The AIDE is primarily maintained within Europe, ensuring that data is treated securely and in accordance with this Privacy Policy.

Your personal data may be transferred to, and maintained on, computers located outside of your country or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy. No transfer of your personal data will take place to an organization or a country unless there are adequate controls in place, including the security of your data and other personal information.

By using The AIDE, you consent to the collection, processing, and storage of your data within Europe and potentially other jurisdictions under the GDPR's guidelines and requirements. We have implemented appropriate safeguards to ensure that your data is protected and remains compliant with the GDPR, regardless of where it is processed.

12. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

13. Governing Law and Jurisdiction

Any disputes, claims, or issues arising from the use of The AIDE, including but not limited to matters related to privacy and data protection, shall be governed by and construed in accordance with the laws of France. By using The AIDE, you agree to submit to the exclusive jurisdiction of the French courts for the resolution of any disputes or claims arising from the use of our services, including those related to this Privacy Policy.

In the event of a dispute, we encourage you to contact us first to seek a resolution. If you have any questions or concerns about this Privacy Policy or our data protection practices, please do not hesitate to contact us using the information provided in Section 14, "Contact Us."

14. Contact Us

If you have any questions or concerns about this Privacy Policy or our data handling practices, please contact us at: gdpr@the-aide.com. Your privacy is important to us, and we are committed to addressing any concerns you may have.

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